Refund policy
Last updated: October 23, 2026
At ClearView Sheets, we are committed to providing practical, high-quality digital products designed to help businesses work more efficiently and stay organized.
Because our products are delivered digitally and may be accessed immediately after purchase, all purchases from ClearView Sheets are final.
All Sales Are Final
ClearView Sheets does not offer refunds, returns, or exchanges on digital products after purchase.
Once an order has been completed, digital products may be delivered or made available for immediate access. Because digital products cannot be physically returned and access may begin immediately, we are unable to accept refund requests based on:
- Change of mind
- Accidental purchase
- Lack of use
- Failure to use the product
- Personal preferences
- Change in business circumstances
- Failure to achieve a particular business or financial result
- Purchasing the wrong product when the product information was available before purchase
We encourage you to carefully review the product description, features, screenshots, demonstrations, requirements, and other information provided on our website before completing your purchase.
Before You Purchase
We want every customer to understand what they are purchasing.
If you have questions about a ClearView Sheets product before placing your order, please contact us. We are happy to provide clarification about:
- Product features and functionality
- Compatibility and requirements
- What is included with the product
- Setup and access
- How the product works
- Whether a particular product is appropriate for your needs
We strongly recommend asking any questions you may have before completing your purchase, as all purchases are final.
Digital Product Access
ClearView Sheets products are digital products and may be delivered through electronic download, digital access, email, or another electronic delivery method.
Once your purchase has been completed, we may not be able to revoke or recover access to digital materials that have already been delivered.
Technical or Access Issues
Although we do not provide refunds, we want you to receive and access the product you purchased successfully.
If you experience a genuine technical problem that prevents you from accessing or receiving your purchased digital product, please contact us as soon as possible.
We will make reasonable efforts to investigate and resolve legitimate access or technical issues.
Providing technical assistance or replacing an inaccessible digital file does not create a general right to a refund.
Third-Party Platforms and Services
Certain ClearView Sheets products may rely on third-party platforms or services, such as Google Sheets, Google Apps Script, Shopify, payment processors, or other services.
The availability and functionality of third-party platforms may be outside our control and may be affected by changes to their services, policies, permissions, technical requirements, or availability.
A change, interruption, limitation, or modification to a third-party service does not automatically create a right to a refund.
Additional information about third-party dependencies and product limitations may be found in our Terms of Service.
Product Information and Customer Responsibility
We make reasonable efforts to provide accurate descriptions, screenshots, demonstrations, and information about our products.
Customers are responsible for reviewing the available product information and determining whether a product is appropriate for their particular needs before purchasing.
ClearView Sheets products are provided as business tools and are not a substitute for professional accounting, tax, legal, or financial advice where such advice is required.
No Refund Exceptions Based on Business Results
ClearView Sheets products are designed to provide tools, organization, automation, and functionality. However, individual results may vary depending on how a product is configured, used, and applied to a particular business.
A customer's business results, financial results, productivity outcomes, or expectations do not constitute grounds for a refund.
Contact Us
If you have questions about this Refund Policy or need assistance with a product you have purchased, please contact us:
ClearView Sheets
Email: info@clearviewsheets.com
Customer Service Hours: Mon - Thu 9 AM - 5 PM EST
We encourage customers to contact us with questions before purchasing so that we can help ensure you have the information you need to make an informed purchasing decision.
Changes to This Refund Policy
ClearView Sheets may update this Refund Policy from time to time to reflect changes to our products, services, business practices, or applicable requirements.
When changes are made, we will update the "Last updated" date at the top of this page.
ClearView Sheets
Clear tools. Practical systems. Better business visibility.